What is Go Nanny and how does it work?

Go Nanny is an on-demand professional child sitting service providing families throughout the Greater Lakes Region with all of their childcare needs. We have an entire team of professional sitters that we send to your location, based upon your needs. Whether it is one-time, full-time, part-time, or a weekend away we’re here for you.

We recruit only loving and highly qualified candidates. Our providers are diverse in their experiences, education, background, and age. We focus on recruiting college students who are studying to be educators and whom are currently teachers. This ensures that we are hiring quality providers that have a child’s best interest in mind. Additionally, Go Nanny only recruits providers that we would trust with our own children. Trust your family to our experience. Go Nanny takes the stress out of your search and we save you time, money, and effort by doing the work for you!

Go Nanny feels that if someone will be caring for your children at your residence (condo, hotel, or vacation spot) then it is imperative that they be screened. The candidates we represent are screened with a combination of the following: Criminal Background Checks, Driving Record Checks, Previous Employment References Check, Character Reference Check, Education Verification, and Social Security Verification. Additionally, they complete an extensive 7-page application, complete a telephone interview, and a personal interview.

Yes! Go Nanny is insured and bonded.

Go Nanny will do the very best they can to acquire a provider for your last minute needs. We fill last minute needs everyday and work very hard to fulfill every request! However, to guarantee that we fill your request, please be sure to submit your date/time 7 days in advance.

Absolutely! It is Go Nanny’s goal to have the same provider sit for all of the times you request. It is much easier for you and your family. If there are adjustments or add-ons to your schedule, we will do our best to obtain the same provider. If you are requesting a specific provider, we encourage you to book them in advance (prior to 24 hours). You may always cancel a reservation with 24 hours notice (booking fee applies), so if you would like a recurring date with a sitter we recommend this option to ensure consistency.

Gratuity is not included and is optional. Tips vary widely so a tip based on the quality of service you felt you and your family received is usually a good way to decide.

We make the process very simple for you. You pay Go Nanny through PAY PAL. Providers are employees of Go Nanny and we pay them directly. No more last minute trips to the ATM on your way home!

YES! All providers who work for Go Nanny are certified in both CPR and First Aid. Providers must re-new certifications on a yearly basis and copies are kept on file.

Go Nanny providers will bring age appropriate games, puzzles, arts & crafts, and activities to entertain your little ones while you are away. They may also take the children on walks or stroller rides. Providers are allowed to take children to the pool/beach, depending on their age.

Providers will not take children into their own vehicles and do not provide transportation (**exceptions apply to registered families using Go Nanny on a regular basis). This additional service does require a signed release/waiver form by the parent. As far as doing extra household chores, our provider’s primary focus is childcare and spending time with your children. This ensures that your children will have a great time! All providers will leave your house picked up from any activities conducted during the time of service. If you are interested in a “Mother’s Helper” please contact our office

A provider will come to your location and care for your child(ren) while you are away from the home. A Mother’s Helper will come to your location and assist you with watching the children in your home and assist you and your children on errands, appointments, or shopping trips, etc. Mother’s Helpers may also do simple household chores for you like unloading the dishwasher, folding laundry, and meal preparation.

We at Go Nanny are committed to a nonviolent policy as set forth by the state of NH. Our sitters will never discipline by using methods that are severe, humiliating, or frightening and will never withhold food, toilet privileges, rest, or any form of physical punishment. We strongly believe in positive reinforcement and logical discussion to achieve good behavior of children. We communicate to children the importance of respect for themselves, others, and property.

Our open door policy invites you to check in any time and also allows Go Nanny managers to stop by during a booking in order to ensure that all requirements are being met to keep your child/children safe and happy. No other visitors are allowed inside the house while Go Nanny is in attendance, unless you notify the provider. So if Grandma or the Bug Man is coming over, be sure to notify your provider ahead of time.

Kidz Camp is designed for functions (Corporate Events, Company/Family Gatherings, Seminars, Weddings, Bridal Showers, Baby Showers, etc.) and larger groups of children. Go Nanny will come to your event location and set up an entire days worth of age appropriate activities. We customize each Kidz Camp event to meet the needs of the parents & children. Theme- based Kidz Camp events are very popular! We can also coordinate vendors like magicians and clowns as part of the event!

Yes, Go Nanny does require a 4- hour minimum booking per request. If you anticipate that you might be out later than what you had originally scheduled, please notify the Go Nanny office and we will let you know if your provider has a prior commitment. Should you arrive later than 15 minutes past the booked time, a further hour will be charged. During the busy season it is possible that your provider is scheduled for another childcare job immediately following your return, however, we will do everything possible to assist you and your family’s needs.

Yes, one provider may watch children from different families. There is an additional charge for this service. As long as the provider : child ratios are met. Under state guidelines, providers are not allowed to be responsible for more than 2 children under the age of 18 months, or more than 6 children at one time.

Due to the high demand and limited availability of our care providers, we respectfully ask for a minimum of 48 hours advance notice to cancel your reservation. Clients who wish to cancel a reservation with less than 48 hours advance notice will be billed the full fee of service. The $20 booking fee will apply to all clients for any cancellations regardless of advance notice. During the summer months once a booking has been made, it cannot be cancelled, as our Go Nanny providers are at a premium and we have probably turned people away to fill your booking!

Go Nanny providers will arrive 15 minutes prior to the booking time, at no extra cost to you, in order to go over any special requests you may have for your child/children. We ask that you respect the Sitters’ needs by abiding by the designated time of your return. This is due to the fact that some of our sitters are chosen for your specified times according to their availability. However, we understand that situations may arise and we ask that you inform the Go Nanny office if you will not be able to return at the agreed upon time. Should you arrive later than 15 minutes past the booked time, a further hour will be charged. We are available for bookings during the office hours of 7am-5pm, our cell phones are on 24hr a day, but are primarily used in case of an emergency. Bookings made after hours may incur a fee.

Absolutely! We also have resumes readily available for Go Nanny families.